1. Who we are

Nonogram Puzzle (“the app”) is developed and published by Innomote LLC (“we”, “us”). This policy covers the app on iPhone, iPad, and Android and the server that runs its community features. Contact: support@innomote.com

2. Information stored on your device

To work, the app keeps on your device:

• your progress, solve times, and hint and check counts for each puzzle;
• puzzles you made in the editor;
• your settings, such as automatic ✕ marks, left-handed layout, and paper size;
• community puzzles you opened (up to 200), so you can keep playing them offline;
• likes and solve records waiting to be sent while you are offline;
• a sign-in token for your anonymous account.

Progress on built-in puzzles and puzzles you have not published are not sent to us. Deleting the app deletes everything it stored. Your device’s backup (iCloud, a computer, or your Google account) may include this data; those backups are managed by you and by Apple or Google, and we cannot access them.

3. Information on our server

The community features — community and official puzzles, Today’s puzzle, popular lists, search, following, and publishing — run on our server, which stores:

• Your account: a random account ID; the nickname and #number you choose when you first publish; when the account was created; which version of the community rules you agreed to and when; your account status and how many of your puzzles were approved; and, if linked, a one-way hash of your Game Center or Google Play Games player ID (see section 5).
• Puzzles you publish: the picture, title (and whether it is hidden until solved), category, note, difficulty level, review status, dates, and the number of likes and solves.
• Your activity: when you finish a community puzzle — the date, the time you took, and how many hints and checks you used; your likes, follows, and blocks; and reports you send, with the reason and any note.
• Sign-in error reports: if signing in to Game Center or Google Play Games fails, the app sends the error code and a short error message, the platform, the app version, and the OS version — no account or device identifiers.

We use this information only to run the community features (for example, counting solves for the popular lists), to review puzzles and reports and prevent abuse, and to fix sign-in problems. We do not sell it or use it for advertising.

4. What other people can see

Your nickname and #number, the puzzles you publish (picture, title unless you hide it, note, category, level, and like and solve counts), and the number of people you follow and who follow you. Other players cannot see your solve records, likes, blocks, or reports.

5. Signing in with Game Center or Google Play Games

If you are signed in to Game Center (Apple) or Google Play Games (Google) on your device, the app asks it for proof of your player identity, and our server checks that proof with Apple or Google. We store only a one-way hash of your player ID, so we can recognize your account on another device. We do not ask for or keep your name, email address, friends list, or game data. Apple and Google handle this sign-in under their own policies (Apple Privacy Policy · Google Privacy Policy).

6. Ads in the free version (Google AdMob)

The free version shows a banner at the bottom of the screen and, after you finish a puzzle, sometimes a full-screen ad from Google AdMob, through the Google Mobile Ads SDK. To show ads, measure them, limit how often they appear, and prevent fraud, Google collects information directly from your device, such as:

• your device’s IP address, which can indicate your approximate location;
• device identifiers — on Android, the advertising ID and app set ID; on iPhone and iPad, the advertising identifier (IDFA) only if you allow tracking, and otherwise identifiers limited to an app or developer;
• which ads you see and tap, and app interactions such as app launches;
• diagnostic information, such as app performance and crash data.

Google uses this information under its own policies: How Google uses information from sites or apps that use its services and the Google Privacy Policy. We receive only summary reports from Google, such as how many ads were shown, not information that identifies you. Ads are limited to content suitable for teens.

Your choices: on iPhone and iPad, the app asks whether you allow tracking; if you choose “Ask App Not to Track”, your advertising identifier is not available to the app or to Google, and you can change this later in your device’s Settings › Privacy & Security › Tracking. Where the law requires consent (for example, in the European Economic Area, the United Kingdom, and Switzerland), the app shows Google’s consent message before personalized ads, and you can change your choice at any time in Settings › Ad privacy choices. On Android, you can reset or delete your advertising ID in your device settings. You can also manage ad personalization at My Ad Center. Nonogram Pro removes ads.

7. Purchases

Nonogram Pro is sold as an auto-renewing subscription through the App Store or Google Play. Apple or Google processes the payment; we never receive your card or bank details. The store tells the app on your device what you bought so it can turn on Pro. Apple and Google may share transaction and sales information with us as described in their policies; we use it only to provide your purchase and to help with refunds and support.

8. Service providers

Our server and database run on Cloudflare (Workers and D1), in data centers in the United States. Cloudflare processes your device’s IP address to deliver the service and protect it from abuse; we do not store IP addresses in our database. Apple and Google distribute the app, and if you allow sharing with app developers in your device settings, they may give us crash reports and statistics that they collect under their own policies; we use them only to fix problems.

9. What we don’t collect

The app does not ask for your name, email address, phone number, contacts, photos, or location. We do not collect advertising identifiers ourselves — only Google’s ad SDK uses them, as described in section 6 — and the app has no analytics or tracking tools of our own. If you email us, we use your email address and message only to reply.

10. Children’s privacy

The app is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.

11. Retention and deletion

We keep your account information and what you published until you delete your account. To delete it, open the Me tab and tap Delete account, or email us (see how to delete your account). Deleting your account removes your account, nickname, published puzzles, likes, follows, blocks, solve records, and the reports you sent. Records of our moderation decisions (that a puzzle was approved, rejected, or hidden, and why) may be kept to prevent abuse. Sign-in error reports are deleted 30 days after the error was last seen. Deleted information may remain in our backups for a limited time before it is overwritten. Google keeps advertising data under its own policies.

12. Your rights and choices

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to object to certain uses of it. You can delete your account in the app at any time. For other requests, email support@innomote.com; we will respond within the time the law requires. You may also contact your local data protection authority.

13. Where information is processed

Our server and database are in the United States. If you use the app from another country, your information is transferred to and processed in the United States.

14. Changes to this policy

We will post any changes on this page and update the effective date. If we make a significant change — for example, collecting a new kind of information — we will update this policy before the change takes effect.

15. Contact

Innomote LLC · support@innomote.com